Ethan’s first instinct was to pick up the phone and call the CTO. But his hand hovered over the receiver. He pulled it back. The CTO, Richard Hemsworth, was a micro-manager who slept with a police scanner by his bed. If Ethan called Richard, Richard would call the FBI, lock down the building, and Ethan would be stuck writing incident reports until Christmas. Furthermore, Ethan had applied for a promotion to Senior Network Architect three times and been denied by Richard, who claimed Ethan "lacked initiative."
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The trial includes both the (to be installed on the manager's computer) and the remote agent (to be installed on the employee's computer).