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Depending on how you purchased the software, your serial number will be in one of the following locations:
Can not install Acronis True Image Home 2011 with my bought serial number. The number is rejected and mentioned to be not correct, forum.acronis.com
If you've lost your serial number, try contacting Acronis support directly. They may be able to retrieve it for you or provide a replacement.
, the official payment provider, which contains your serial number. Physical Packaging