Not all USB-C cables are created equal. Ensure you are using the cable that shipped with the appliance or a verified data transfer cable. Many USB-C cables are for charging only and will not transmit data, preventing the driver from detecting the device.
Universal Windows Drivers (for Windows 10/11) and Legacy drivers (for Windows 7/8) can be downloaded directly from Silicon Labs . Installation & Configuration Steps checkpoint usb-c console driver
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