Avaya Jtapi Programmer 39-s Guide [portable]
. Instead of a phone just "making a call," your code can monitor hundreds of extensions, route customers based on database lookups, or initiate Automatic Call Distribution (ACD) to find the right agent. The "Secret Sauce" (Private Data) : A major part of the Avaya story is Private Data Services
: Based on standard JTAPI call objects, such as Call , Address , and Terminal , to ensure cross-platform portability. avaya jtapi programmer 39-s guide
Standard JTAPI (from Oracle) defines generic call control. Avaya extends these interfaces to support specific PBX features. The Programmer's Guide dedicates chapters to Standard JTAPI (from Oracle) defines generic call control
Developers can access official tools and manuals through these channels: It serves as the primary manual for implementing
The is an essential technical resource for developers building telephony applications within the Avaya ecosystem. It serves as the primary manual for implementing the Java Telephony API (JTAPI) to control and monitor telephony resources on Avaya Communication Manager via the AES server. Key Content Overview