If Ghost doesn't "see" your hard drive, enter your BIOS/UEFI settings and change the SATA mode from AHCI to IDE/Compatibility mode.
The computer booted from the USB drive, and John was presented with the Norton Ghost console. He quickly imaged the failing hard drive to an external hard drive and then restored the image to a new drive. symantec norton ghost 11.5 bootable iso usb
Symantec Norton Ghost 11.5: Guide to Creating a Bootable ISO USB If Ghost doesn't "see" your hard drive, enter