Let me know if your error code differs or if you solved it another way!
The Setool dongle often requires specific older drivers that Windows 10 may not install automatically. Setool2 Smart Card Not Found Windows 10 -
or manually restoring the Gemalto reader keys can solve the communication gap. SIBS Multicert Troubleshooting Connectivity Try Different USB Ports: Let me know if your error code differs
The error on Windows 10 typically occurs when the Gemalto (formerly Sentinel) Setool2 smart card reader/dongle is not recognized, missing drivers, or has a USB/power issue. Setool2 Smart Card Not Found Windows 10 -
: Locate and install the schlumbergersema cyberflex e-gate driver from your Setool installation folder or a trusted driver repository .