This article explains why this message appears, the seven most common causes, and step-by-step solutions to restore full web filtering functionality.
Kerio Control is designed to disable the Web Filter if it fails 10 consecutive DNS checks to reach the update servers within one minute. You can force it to ignore these failures and keep the filter active by using the SSH console. This article explains why this message appears, the
The Web Filter is a separate paid module. In the WebAdmin, go to to ensure "Kerio Control Web Filter" is still active. the seven most common causes