Create at least one secondary administrator account for emergency access.
: Wait approximately 10 minutes for the reset to take effect. symantec endpoint protection manager reset admin password
Marta was the sole security administrator for a mid-sized logistics firm. The SEPM console hadn’t been opened in six months because the environment was “set and forget.” That changed at 3:00 AM when a compliance audit alert fired, requiring immediate access to the policy logs. Marta typed in her credentials: Access Denied . She tried the fallback service account: Access Denied . Her heart rate spiked. The previous admin had left the company two years ago, and the password vault was last updated in 2018. Create at least one secondary administrator account for
: In the dialog box, type the user name for the account you need to reset. For domain administrators, include the domain name. For local accounts, leave the domain field blank. The SEPM console hadn’t been opened in six
: Once logged in, navigate to Administrators > User Accounts , select the admin user, and then select Change Password .